Get to know Kayako Classic with guides to the interface, key features, and common workflows.
Brush up on building ticket views, defining custom fields, and managing Kayako Classic support tickets.
Get detailed instructions for configuring inbound and outbound emails in Kayako Classic.
Working to set up calls or chat in Kayako Classic? These articles will get you up and running.
Learn all about creating, configuring, and managing Kayako Classic user accounts.
Master Kayako Classic's custom templates, so you can fine tune your customers' support experience.
Understand what's really happening in your helpdesk with Kayako Classic reporting.
Get help with installing, running, and upgrading Kayako Classic on your own server.
Turn here for advice on Kayako Classic's APIs, integrations, and mobile apps.
Have a question about Kayako Classic? You're in the right place! Find answers to common questions here.