Start a conversation
  1. Sales and Success
  2. Kayako Classic User Guide
  3. FAQs

Can I make it possible for users to start a chat without entering their details?

We're actively rewriting our user guide, so check back for improved coverage.

Yes! You just need to edit the code for the your live chat icon:

Admin CP > Tag Generator > HTML Button > Next > Skip User Details = Yes.
Choose files or drag and drop files
kayako4
calls_live_chat
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  1. Sukhpreet Anand

  2. Posted
  3. Updated