The color of the text for the ticket status can be set from
Admin CP > Tickets > Statuses > "Select Status" > General Tab > Status Color.
Similarly, the background color of the Ticket Statuses can be setup from
Admin CP > Tickets > Statuses > "Select Status" > General tab > Status Background Color.
Background color is used for the "General Tab Bar" when viewing the ticket.
The color of the text for the Ticket Priorities can be setup from :
Admin CP > Tickets > Priorities > "Select Priority" > General Tab > Foreground Listing Color.
The background color for the Ticket Piorities can be setup from:
Admin CP > Tickets > Priorities > "Select Priority" > General tab > Background Listing Color.
Varun Shoor