In order for Kayako Classic Download to run on your server, you'll need to disable 'strict mode' in your MySQL database. You can do this by making a quick change to your configuration file:
- Open either your
my.cnffile for editing.
NOTE: Which file you have will depend on whether you're running Windows or Linux.
- Find the following line:
sql-mode = "STRICT_TRANS_TABLES,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION"
- Change it to:
- After setting this value to blank, you'll need to restart the MySQL service for the change to take effect.