Sometimes, when troubleshooting Kayako Classic Download issues, we may ask you for details about PHP environment on your server. You can use the phpinfo function to return information about your PHP configuration in an HTML format .
NOTE: For more information, refer to http://us2.php.net/phpinfo.
To run phpinfo, create a new text file on your computer, and add the following code:
<?php phpinfo (); ?>
Save the file as 'phpinfo.php', and FTP it to the web content folder of your domain.
Once it's uploaded, you can run phpinfo by going to 'yourdomain.com/phpinfo.php' in your browser.
Varun Shoor