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How do I unlock my Kayako account after unsuccessful login attempts?

We're actively rewriting our user guide, so check back for improved coverage.

If your account has been locked because of wrong log-in attempt, you can get your Kayako admin to adjust the time after which it gets restored. The setting can be found under: Admin CP -> Settings -> Security -> Remove lockout after: X seconds. 

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  1. Sandeep Kaur

  2. Posted
  3. Updated