The help desk cache can be rebuilt manually by accessing the following URL:
http://yourdomain.com/helpdesk-installation-directory/staff/index.php?/Core/Default/RebuildCache
The help desk cache can be rebuilt manually by accessing the following URL:
http://yourdomain.com/helpdesk-installation-directory/staff/index.php?/Core/Default/RebuildCache
Jitender Kumar