The language packs for Kayako
Fusion are separated into distinct sections. Each section
contains a collection of phrases that are common to a particular
area of the product. When adding your own language phrase
entries, you will want to be sure that you add it under the
correct section.
Here is an alphabetical list of
the sections available and a short description of which part of
the product they're related to:
|
Default |
The
"global" section. Use this if there isn't a specific
section you'd like to target. |
|
Changepassword |
The
change password section of the user account area (after
logging in). |
|
Emailarticle |
The
"Email Article" feature of the knowledgebase. |
|
Index |
The
main index page of the client support center. |
|
Knowledgebase |
The
knowledgebase section. |
|
Lostpassword |
The
lost password area of the client support center. |
|
Myaccount |
The
user account area of the client support center (after
logging in). |
|
News |
Phrases loaded exclusively for the news article RSS
feed. |
|
Newsclient |
The
news section (excluding RSS feed). |
|
Ticketemails |
Phrases loaded exclusively for outgoing e-mails related to
tickets (such as ticket receipts). |
|
Tickets |
The
tickets area (ticket list, ticket view, ticket submission,
ticket reply). |
|
Troubleshooter |
The
troubleshooter section. |
Sukhpreet Anand