Kayako 4.71 is now available, bringing with it a raft of awesome improvements and a responsive, mobile-friendly support center:
- Responsive, mobile-friendly support center (if you're reading this on support.kayako.com, you can resize your browser window to check it out)
- Significant email parsing improvements, including Microsoft Outlook email attachment (.msg, .eml) parsing in tickets
- And most importantly: Emoji characters no longer get stripped out of staff responses
Along with more than 30 fixes and small improvements!