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Kayako 4.71 available now, including a new responsive mobile support center

Kayako 4.71 is now available, bringing with it a raft of awesome improvements and a responsive, mobile-friendly support center:


  • Responsive, mobile-friendly support center (if you're reading this on, you can resize your browser window to check it out)
  • Significant email parsing improvements, including Microsoft Outlook email attachment (.msg, .eml) parsing in tickets
  • And most importantly: Emoji characters no longer get stripped out of staff responses

Along with more than 30 fixes and small improvements!

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  1. Jamie Edwards

  2. Posted
  3. Updated