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Updates & Release Notes

Check here for the latest news about Kayako Classic.

  • Kayako Classic 4.92 & 4.92.1 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic. This release is scheduled for upcoming Monday (July 30, 2018).  Highlights GDPR compliance New GUI improvements Added a validation on the Ex...

  • Kayako Classic: Continued support

    For Kayako Classic OnDemand customers Nothing changes for our Kayako OnDemand customers. We'll continue to support your current Kayako product, and we'll continue to upgrade you to the new Kayako when...

  • Kayako Classic 4.91.1 Release Notes

    Highlights Ability to import users from CSV files Enhanced database performance Improved support for sending emails when using PHP 5.6 Design and usability updates and tweaks to the UI update, based o...

  • Improvements made to Kayako Classic

    Kayako Classic has seen a lot of improvements over the past year - from additional functionality, tighter security, and a fresh coat of paint to boot. Here’s a list of the latest and greatest that we’...

  • Exciting improvements in Kayako Classic (4.90 release notes)

    We’re excited to announce some beautiful new improvements to the Kayako Classic UI in Kayako 4.90 - the same product with easier navigation and an improved user experience, and updated to our new desi...

  • Kayako Classic 4.80.2 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic Update: Hotfix release 4.80.2 We've released a hotfix to resolve: An  security issue which caused the potential compromise of an email queue ...

  • Kayako Classic 4.79 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic Highlights The CC field on the 'Forward' tab now has auto-fill suggestions SMTP server errors are now added to the error logs when there is a...

  • Kayako Classic 4.78.1 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic Highlights You can now search and filter based on ticket tags. Admin notification if an email cannot be fetched from an email queue. In case ...

  • Kayako Classic 4.77 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic New [SWIFT-5061] - Added option for administrators to control maximum cases per page for individual views. [SWIFT-5066] - The Knowledgebase a...

  • Kayako Classic 4.76 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic New [SWIFT-511] - Added the ability to merge user accounts [SWIFT-4942] - Improved live chat visitor monitoring performance Fixes and other i...