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Updates & Release Notes

Check here for the latest news about Kayako Classic.

  • Kayako Classic 4.92.4 Release Notes

    We’re excited to announce a new Kayako Classic release which focuses on product stabilization. Below are the highlights: Encrypted password storage for email queue Better handling of white spacing in ...

  • Kayako Classic 4.92 & 4.92.1 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic. This release is scheduled for upcoming Monday (July 30, 2018).  Highlights GDPR compliance New GUI improvements Added a validation on the Ex...

  • Kayako Classic 4.91.1 Release Notes

    Highlights Ability to import users from CSV files Enhanced database performance Improved support for sending emails when using PHP 5.6 Design and usability updates and tweaks to the UI update, based o...

  • Improvements made to Kayako Classic

    Kayako Classic has seen a lot of improvements over the past year - from additional functionality, tighter security, and a fresh coat of paint to boot. Here’s a list of the latest and greatest that we’...

  • Exciting improvements in Kayako Classic (4.90 release notes)

    We’re excited to announce some beautiful new improvements to the Kayako Classic UI in Kayako 4.90 - the same product with easier navigation and an improved user experience, and updated to our new desi...

  • Kayako Classic 4.80.2 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic Update: Hotfix release 4.80.2 We've released a hotfix to resolve: An  security issue which caused the potential compromise of an email queue ...

  • Kayako Classic 4.70.2 Release Notes

    Kayako 4.70.2 was released to address a critical security vulnerability. See the security advisory for more information. NOTE: Download customers, please back up your data before performing an upgrade...

  • June 2016 Security Advisory: Kayako Classic 4.73.3 and earlier

    We have discovered a high security vulnerability in Kayako Classic software. In accordance with our security vulnerability, fix and patch policy, this security advisory discloses what the vulnerabilit...

  • Kayako Classic 4.79 Release Notes

    Find out more about Kayako Classic: www.kayako.com/classic Highlights The CC field on the 'Forward' tab now has auto-fill suggestions SMTP server errors are now added to the error logs when there is a...

  • Kayako Classic: Continued support

    For Kayako Classic OnDemand customers Nothing changes for our Kayako OnDemand customers. We'll continue to support your current Kayako product, and we'll continue to upgrade you to the new Kayako when...