Check here for the latest news about Kayako Classic.
Find out more about Kayako Classic: www.kayako.com/classic Update: Hotfix release 4.80.2 We've released a hotfix to resolve: An security issue which caused the potential compromise of an email queue ...
Kayako 4.70.2 was released to address a critical security vulnerability. See the security advisory for more information. NOTE: Download customers, please back up your data before performing an upgrade...
We have discovered a high security vulnerability in Kayako Classic software. In accordance with our security vulnerability, fix and patch policy, this security advisory discloses what the vulnerabilit...
Find out more about Kayako Classic: www.kayako.com/classic Highlights The CC field on the 'Forward' tab now has auto-fill suggestions SMTP server errors are now added to the error logs when there is a...
For Kayako Classic OnDemand customers Nothing changes for our Kayako OnDemand customers. We'll continue to support your current Kayako product, and we'll continue to upgrade you to the new Kayako when...
Find out more about Kayako Classic: www.kayako.com/classic Highlights You can now search and filter based on ticket tags. Admin notification if an email cannot be fetched from an email queue. In case ...
Find out more about Kayako Classic: www.kayako.com/classic New [SWIFT-5061] - Added option for administrators to control maximum cases per page for individual views. [SWIFT-5066] - The Knowledgebase a...
Find out more about Kayako Classic: www.kayako.com/classic New [SWIFT-511] - Added the ability to merge user accounts [SWIFT-4942] - Improved live chat visitor monitoring performance Fixes and other i...
Find out more about Kayako Classic: www.kayako.com/classic New SWIFT-5007 - Add {{placeholder}} support for ticket replies How to use placeholders in replies Within the reply/forward area, you can us...
Find out more about Kayako Classic: www.kayako.com/classic New Rich text editor support for staff ticket replies (enable it under Ticket Settings and Enable TinyMCE Editor in the admin area) Custom fi...