We’re excited to announce a new Kayako Classic release which focuses on product stabilization. Below are the highlights:
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Encrypted password storage for email queue
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Better handling of white spacing in ticket content
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Better user session management
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Validation for profile image
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SEO improvement
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Email validation at HelpCenter
Defects that are fixed:
Configuration settings
[KAYAKOC-244]: Text field "Clean up unverified accounts" should accept an Integer value
[KAYAKOC-240]: Wrong approximation value with decimal inputs under SLA plans
[KAYAKOC-255]: Incorrect sample URL for Flag icon under Language settings
[KAYAKOC-277]: Email queue password must be encrypted
[KAYAKOC-835]: Staff permission doesn't override team permission for custom fields
[KAYAKOC-2521]: Kayako doesn't validate profile image on size & type
HelpCenter
[KAYAKOC-257]: Better user session management on HelpCenter
[KAYAKOC-265]: Language change at HelpCenter always redirects to the Homepage
[KAYAKOC-258]: Wrong confirmation message while adding comments under KB articles
[KAYAKOC-268]: Kayako should have email validation at HelpCenter
[KAYAKOC-304]: Kayako throws an error with multiple attachments option at HelpCenter
[KAYAKOC-372]: KB articles linked with the different categories shouldn't have different URLs
[KAYAKOC-2494]: ‘Remember me' option at Help Center is not working as it is expected
Tickets
[KAYAKOC-402]: Kayako misinterprets the email address which contains Apostrophe(')
[KAYAKOC-2475]: Incorrect notification contents for new staff reply notification criteria
[KAYAKOC-3152]: Better handling of white spacing in the ticket content
Please feel free to contact our support team for your queries. Find out more about Kayako Classic: www.kayako.com/classic.
Vinay Sharma