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Kayako Classic 4.76 Release Notes

Find out more about Kayako Classic:


  • [SWIFT-511] - Added the ability to merge user accounts
  • [SWIFT-4942] - Improved live chat visitor monitoring performance

Fixes and other improvements

  • [SWIFT-1425] - Password reset on user accounts now sends an email based on the default language selected per template group.
  • [SWIFT-3818] - Custom Field values missing on recurring tickets.
  • [SWIFT-4353] - Improved email handling with encrypted characters.
  • [SWIFT-4867] - If 'Add to recipients' is unchecked while forwarding, third party replies are shown to users at Support Panel
  • [SWIFT-4917] - Improvements to cross site scripting security.
  • [SWIFT-5012] - Resolved the Error: gethostbyaddr(): Address is not a valid IPv4 or IPv6 address
  • [SWIFT-5015] - Prevent multiple ticket submissions from offline messages
  • [SWIFT-5019] - Improved the staff ticket list display when handling emails with long subjects.
  • [SWIFT-5024] - Resolution due date now displays the same for both Release tab and Audit logs tabs.
  • [SWIFT-5030] - Resolved extra blank lines are added when replying to tickets.
  • [SWIFT-5050] - Incorrect date calculations with all 'US' based time zones in reports
  • [SWIFT-5052] - Resolved the error: Undefined index: (./__apps/tickets/models/Ticket/class.SWIFT_TicketPost.php:1514)
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  1. Jamie Edwards

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