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Where can I change the 'To' email ID when replying to a ticket?

We're actively rewriting our user guide, so check back for improved coverage.

When replying to a ticket, you first need to go to ‘Edit’ tab. There you can change the 'To' email ID, and then return to the Reply tab to finish and send your message.

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  1. Sandeep Kaur

  2. Posted
  3. Updated