Is Kayako Desktop available for non-Windows devices (e.g. Mac)?

We're actively rewriting our user guide, so check back for improved coverage.

As a matter of fact, it is! Kayako Desktop for Mac is a native OS X application for managing live chats with your customers. For instructions downloading and installing, please refer to our User Guide article on the subject.

NOTE: For another option for handling live chat, check out Kayako Chat Gateway.